Pressing the 'LIGHTS ON/OFF' button turns the lights on your connection box on or off, giving you a practical way to minimise disruption from the flashing lights depending on where your nbn connection box is located within your home or business. Turn off power to all boxes related to internet, router, modem, fiber converter. On your router, the internet led should start flashing and you can check. You can use the status lights on your optical network terminal (ONT) to help find and fix internet issues. An ONT may also be called a Service box. If you're having issues and can't get your ONT to power up, contact us. Your ONT is typically located in your garage, basement or outside your home within a few feet of your home's power box.
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